PRIVACY, DISCLAIMER, TERMS and CONDTIONS
Privacy Policy | Disclaimer |Terms and Conditions
DELIVERY
FREE* DELIVERY WORLDWIDE
Enjoy free shipping to most countries worldwide on orders over €250. For orders under €250, shipping starts at just €50 for most EU destinations, with exact rates for select countries shown during checkout.
WORLDWIDE DELIVERY
We provide worldwide delivery, and the specific delivery costs will be calculated and presented to you during the checkout process.
ACCOUNT
Create an account
You can easily and free of charge create an account via https://www.manukanewzealand.com/my-account/
Sign in
Logging in is quick and easy via https://www.manukanewzealand.com/my-account/
Forgot your password
You can easily request your account password via https://www.manukanewzealand.com/my-account/lost-password/
ORDERING
Simple and fast
Placing and paying your order is easiest and fastest via our online shop.
Order Confirmation
You will automatically receive an order confirmation by e-mail.
Name and address details
In order to process your order properly, we also need your telephone number and e-mail address in addition to your address details. Your data will not be sold or passed on to third parties!
Different delivery address
You can enter a different delivery address during your order.
PAYMENT OPTIONS
NO ADDITIONAL COSTS for using the following payment options:
- Apple Pay – Available globally (where Apple Pay is supported)
- Card (Credit/Debit) – Available globally
PRICES
All prices quoted include VAT.
Including 9% VAT : Food | Including 21% VAT : Cosmetics
Errors and changes reserved. If the exchange rate changes, a price change can be made without prior notice or new price list. Price changes subject to change. Printing and publishing errors reserved. Prices stated on this website include VAT. If you are ordering with a valid EU VAT number, you can add this during the checkout which will result in a 0% VAT charge.
DELIVERY TIMES
We process orders Monday to Friday, between 7:00 AM and 5:00 PM.
Once your order has been processed, delivery typically takes 2 to 24 business days, depending on your location. As soon as your parcel leaves our warehouse, you will receive a shipment confirmation email with a tracking link so you can easily follow your order.
Orders are shipped with PostNL or UPS.
If you have any questions or need assistance, our customer support team is always happy to help.
Customs, Duties & Import Taxes
For deliveries outside the European Union, your order may be subject to customs duties, import taxes, or local handling fees. These charges are determined by the authorities in the destination country and are not included in our product prices or shipping costs.
Any applicable customs duties, VAT, or additional charges are the responsibility of the recipient. We recommend checking with your local customs office for more information about possible import costs before placing your order.
Please note that customs clearance procedures may occasionally cause delays beyond the estimated delivery time.